Shipping & Returns

Shipping Information

CANADA Shipping

We offer $3 Standard shipping across Canada for orders under $20 CAD and free shipping for orders over $20 CAD. We take between 1-2 days to process your order, then it will be shipped. Please expect shipping times to be between 3-7 business days. There may be shipping delays due to the impacts of COVID-19. 

We also offer Guaranteed Expedited Shipping. Please see specified prices at checkout. We take 1-2 days to process your order, then it will be shipped. Shipping times do not include processing time. Guaranteed Expedited Shipping is 2-5 days for within Alberta and 2-7 business days for Canada-wide orders. 

UNITED STATES Shipping

We offer Standard shipping for $10, otherwise free shipping for orders over $50. We take between 1-2 days to process your order, then it will be shipped. Please expect shipping times to be between 5-10 business days. There may be shipping delays due to the impacts of COVID-19. We do not offer express shipping at this moment.

INTERNATIONAL Shipping

We offer Standard shipping for $15, otherwise free shipping for orders over $80. We take between 1-2 days to process your order, then it will be shipped. Please expect shipping times to be between 5-10 business days. There may be shipping delays due to the impacts of COVID-19. We do not offer express shipping at this moment.

Returns and Exchanges

For hygiene purposes, we do not accept returns or exchanges on our products. However, if there is an issue with your product such as a defect, we will be happy to take care of it for you. Please email us at shoproselaneyeg@gmail.com and we will discuss the issue further!